Shipping & Returns

Shipping and Return Policy

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Shipping Timeframe:

We strive to process and ship your order within 7-10 business days. Shipping times may vary depending on your location and the availability of our products.

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Shipping Charges:

Shipping charges are determined based on your delivery location. The estimated shipping price will be provided by our delivery partners at checkout, ensuring that you receive the most accurate cost for your order.

 

Return Policy:
Please note that we do not accept returns. However, in the unlikely event that your item arrives damaged, we offer an exchange for the same product. To initiate an exchange, please contact our customer service within 48 hours of receiving the item, providing photos of the damage.

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Exchange Policy:

If you receive a damaged product, you may request an exchange. The item must be in its original packaging and condition. Exchanges will be processed once the returned item is received and inspected. We will cover the shipping cost for the exchanged item.

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Thank you for shopping with Palettes Pioneer India. Your satisfaction is our priority!